Privacy Policy

MS4M, its subsidiaries, and controlled joint ventures (hereinafter referred to as “MS4M” or “we”) respect your privacy. This privacy and data protection policy explains how we collect, store, use, disclose, retain, and transfer (hereinafter referred to as “processing”) your personal data in our products and informs you of your rights while helping you locate the most relevant information for you. We may modify this data protection policy by posting the revised version on this website and indicating the effective date of the revised data protection policy.

This policy applies only to processing carried out on a website that links to this policy, unless otherwise stated regarding processing carried out on third-party websites. For users residing in Peru, MS4M complies with local regulatory specifications regarding data protection.

We recommend that you carefully read the privacy policy of any website you visit.

Does MS4M use cookies, tags, analytics technologies, and related technologies for online advertising and other purposes?

Our website uses only essential cookies for its proper functioning and security. We do not use cookies for customization, advertising, or behavioral analysis purposes.

Does MS4M transfer my personal information internationally?

MS4M does not perform international transfers of personal information to foreign countries for commercial or other purposes. However, some of the data we collect and process may be stored on servers located outside the country, through cloud services such as Microsoft Azure, Github, and other technological service providers. These providers operate in different countries and are responsible for securely storing and processing the data.

How long will my personal information be retained?

How long will my personal information be retained?

MS4M intends to retain information, including personal information, only for as long as necessary for business purposes or other compelling reasons, and to securely delete personal information once those purposes have been fulfilled. We will retain your information, including personal information, for the duration of any of the following circumstances:

  • Your account or subscription is active
  • To provide you with services or support you may have requested.
  • To ensure the required functionality and performance of MS4M’s products and websites, including responsibilities under our product warranties.
  • To comply with applicable laws, including for tax and audit purposes.
  • To enforce our rights, including litigation and debt collection.
Processing in the context of the business relationship

We may process personal data in the context of the business relationship, i.e., in the use of our products, in order to:
• Enter into and terminate a contractual relationship with your company.
• Exercise our rights and fulfill our contractual obligations, such as granting software licenses, providing services, billing, responding to your technical service requests, exercising legal actions, or defending ourselves from them.
• Maintain and secure our products, solutions, services, and websites, prevent and detect security threats.
• Detect and combat fraud or other criminal or malicious activities, for example, protecting and enforcing intellectual property rights.
• Ensure compliance with legal obligations (such as data bank registration), due diligence in regulatory compliance (such as detecting export transactions), and our policies or industry standards.

How is my information protected?

We use standard technical and organizational measures when transmitting information from our clients’ servers to our servers, when storing data, and when sharing it with third parties. For example, we use encryption as needed while transmitting confidential information to keep your information secure. When sharing your information with third parties, we will take reasonable and appropriate measures to contractually require those parties to protect and use your information responsibly.

However, please note that no website, service, or data transmission can be 100% secure. As a result, while we have taken appropriate measures to protect your information, MS4M cannot guarantee the security of our websites or the information you provide. By using our websites, you do so at your own risk.

What happens with my children's privacy?

MS4M does not knowingly collect data from children under the age of 16, or the equivalent minimum age in the relevant jurisdiction, as defined in applicable legislation. If MS4M discovers that a child has submitted personal information to MS4M, we will delete that personal information as soon as possible and will not use it. MS4M encourages parents to take an active role in their children’s use of interactive resources and to inform them of the potential dangers of providing personal information.

What are my data protection rights?

Applicable data protection legislation may grant you the right to control the use and processing of your personal information. This may include the following rights:
• Request confirmation, access to your personal information, and a copy of it.
• Request the correction or deletion of your personal information.
• Object to the processing of your personal information.
• Restrict processing or opt out of the sale of your personal information.
• Data portability.

In cases where we use your personal information with your consent, you may withdraw that consent at any time, though this will not affect the use we made of your personal information before you withdrew your consent. You may review, correct, or delete certain personal information through your MS4M account, if you have one.

Please note that we will take measures according to applicable law and our privacy and security standards to verify your identity before granting you access to your personal information or accepting your request. If you have an MS4M account, you will need to log into your account for us to verify your identity. If you do not have an MS4M account or a registered email address with us, we will ask you to provide additional information to verify your identity. Please be aware that if you do not have an MS4M account or a registered email address, or if we are unable to verify your identity in our records, we may deny your request.

You may also use an authorized agent to submit a request on your behalf. If you choose for an authorized agent to submit such a request, MS4M will require (i) that the agent has written permission to do so; and (ii) that the agent verifies your identity directly with MS4M. MS4M may reject a request from an agent who does not meet these requirements.

Additionally, you have the right to ask questions or file complaints at any time with the relevant national data protection authority. You also have the right not to be discriminated against for exercising your privacy rights.

How can I contact MS4M’s privacy program?

To exercise your rights as described above and if you have any additional questions about this privacy statement, you can contact MS4M at privacy@ms4m.com or through the following addresses. We will review and respond to such requests and act in accordance with applicable data protection laws.

Canada/Peru/Chile/Argentina/Brazil
MS4M
Data Protection Officer: Adriana Villavicencio (adriana.villavicencio@ms4m.com)

How can I contact MS4M’s privacy program?

To exercise your rights as described above and if you have any additional questions about this privacy statement, you can contact MS4M at privacy@ms4m.com or through the following addresses. We will review and respond to such requests and act in accordance with applicable data protection laws.

Canada/Peru/Chile/Argentina/Brazil
MS4M
Data Protection Officer: Adriana Villavicencio (adriana.villavicencio@ms4m.com)

MS4M S.A.C. is a socially responsible Peruvian company that provides integrated high-quality technological solutions for mining operations, with a presence in both the national and international markets; therefore, our commitment is to establish, implement, and continuously improve the quality management system.

1. INNOVATION

In our vision of being a global benchmark in operational mining technology solutions, we are committed to:
Providing high-quality hardware technological solutions for the mining industry, by meeting the needs and expectations of customers and the applicable regulations and standards for the industry.

2. OPTIMIZATION

Promoting a culture oriented towards continuous improvement in our processes, products, and services.

Richar Balboa

Gerente General MS4M

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